Epique Connect provides a complimentary, white-glove service that manages the setup of all essential home services - including electricity, gas, water, internet, and TV, in one streamlined, personalized phone call.
"Our philosophy is simple: identify the biggest points of friction in the real estate process and build a solution," said Janice Delcid, CFO and Co-Founder of Epique Realty. "The agent's job doesn't end at the closing table, and a client's positive experience shouldn't either. Epique Connect ensures the final mile of the homeownership journey is seamless and positive, which reflects brilliantly on our agents and saves them hours of logistical work. It's the ultimate expression of our commitment to supporting the entire client relationship."
The Epique Connect experience is designed around trust and convenience:
- An agent submits their client's information through a simple, branded portal.
- A dedicated, Epique-trained concierge contacts the client to coordinate all their needs.
Unlike many third-party services, the experience is built on a "no spam, no upselling" promise, just genuine, helpful support.
This service creates a powerful win-win. Clients receive a stress-free moving experience that leaves a lasting positive impression, while agents get back up to three hours per transaction and are equipped with a premium service that helps drive repeat and referral business.
Set to begin its rollout in Fall 2025, Epique Connect is built as an evolving platform, with future plans to integrate solar concierge, smart home setup, and moving services. It's one more way Epique is going beyond the transaction to provide support that moves with the client and convenience that sets the agent apart.